Service

At Pearl Windows we are totally committed to marketing a superior product range, which not only reflects our customers' needs, but also provides an unrivalled reputation for prompt service and excellent technical support.

 

When dealing with Pearl Windows, you can be confident that every effort will be made by our experienced staff to look after you and your customers to ensure that all requirements, expectations and delivery dates are met.

 

Efficient Production

Pearl has one of the most efficient production plants in the UK that has been further enhanced by a fully computerised infrastructure which monitors everything from sales to quality, from stock to wastage.

 

 

Guarantees

To mark our confidence in the products we supply, we are pleased to extend to you the following guarantees on your new windows, doors or conservatory.

 

This window and door system is guaranteed against all defects in materials or manufacture, applied exclusively to our system.

 
  • 10 Year Guarantee on white and woodgrain liniar profiles
  • 10 Year Guarantee on glass and polycarbonate from our suppliers.
  • 12 Months Guarantee on hardware and in-line patio gearing.
  • 12 Months Guarantee on all other parts not specifically stated above.
  • 25 Year Guarantee on Global conservatory roofs.
 

Your attention is drawn to our Product Care and User Guide. Failure to follow the steps outlined in the general maintenance section may render the above guarantees invalid. Routine cleaning and normal cosmetic and mechanical wear are not covered under the terms of our guarantees.

 

These guarantees do not affect your statutory rights as a consumer in the United Kingdom.

 
 
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